Delivery Information - Pixel Gift Shop


Thank you for choosing Pixel Gift Shop. Our commitment is to ensure that your orders are delivered promptly and efficiently. Below, you'll find detailed information about our delivery process.


Order Processing:

Once your order is confirmed and payment is received, our team begins processing it immediately. You will receive an email confirmation with your order details.


Delivery Times:


Within Nairobi: Orders typically take 1-3 business days to reach you.

Outside Nairobi: Deliveries outside Nairobi usually take 2-4 business days.

Delivery Method:


Within Nairobi: We utilize a dedicated rider service for deliveries within Nairobi. Our reliable riders ensure your order reaches you safely and swiftly.

Outside Nairobi: For orders outside Nairobi, we use trusted courier services to send parcels securely to your location.

Delivery Area:

Please note that our delivery services are currently available only within Kenya. We do not offer international shipping at this time.


Delivery Charges:

Our standard delivery charges apply based on the destination and size of the order. The delivery cost will be displayed during the checkout process.


Delivery Support:

If you have any questions or concerns regarding your delivery, our customer support team is here to assist you. Please contact us at [email protected] for prompt assistance.


Delivery Disclaimer:

While we strive to meet the specified delivery times, unforeseen circumstances may cause slight delays. We appreciate your understanding and patience.


Thank you for choosing Pixel Gift Shop. We hope your shopping experience with us exceeds your expectations. If you have any further inquiries, please do not hesitate to reach out.


Happy Shopping!

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