Frequently Asked Questions (FAQs)

Pixel Gift Shop

Pixel Gift Shop offers a diverse range of personalized items, including mugs, notebooks, diaries, water bottles, t-shirts, hoodies, photo mounts, framed photos, and more. Each item can be customized to add a personal touch.

Personalizing items on Pixel Gift Shop is easy. Simply select the product, follow the customization options provided, and add your chosen names, dates, or messages. Our user-friendly platform ensures a seamless personalization process.

Pixel Gift Shop offers a variety of payment options, including:



Visa card


Yes, we accept M-Pesa as one of our payment options. It provides a convenient and secure way for our customers to make purchases on Pixel Gift Shop.

Absolutely. Pixel Gift Shop accepts both Visa and MasterCard payments, providing you with flexibility and convenience in completing your transactions.

The security of your payment information is a top priority for us. Our payment processing is handled by iPay, a trusted third-party payment processor, ensuring that your transactions are secure and protected.

Once an order is placed and payment is processed, modifications or cancellations may not be possible. Please carefully review your order before completing the purchase. For any issues, please contact our customer support team for assistance.

Currently, Pixel Gift Shop only delivers within Kenya. We do not offer international shipping at this time.

Order processing takes 1-2 business days. For deliveries within Nairobi, you can expect your order to arrive within 1-3 business days. Deliveries outside Nairobi usually take 2-4 business days.

For any additional questions or concerns, please contact us via email at [email protected]. Our customer support team is dedicated to providing prompt assistance and ensuring your Pixel Gift Shop experience is delightful.


We hope these FAQs address your queries. If you have any further inquiries, feel free to contact us, and we'll be happy to assist you. Happy Shopping!

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